Security Services
Vehicle Patrol
CSA offers specialized vehicle patrol services to property management companies, commercial business and government facilities that provides advanced security solutions and peace of mind through effective security patrols within your community. Policing is now reactive, rather than a proactive service, due to the high volume of calls to service, increases in population, and fewer officers on the street to respond to the demand. Police response times have decreased while their ability to patrol communities has diminished due to the ongoing strain on their resources.
CSA patrol officers can bridge the gap caused by a lack of police presence/response and provide a 24-hour patrol service to safeguard our client and their assets. We will challenge and document any suspicious persons or activities in the area, act on and report criminal activities while providing a continuous safety and emergency response service to the client. CSA patrol officers will respond immediately to any concern or complaint reported by a client, addressing the concern with professionalism and vigilance. We provide an immediate, first line of defense and will be available to respond to any emergency within minutes to protect our clients and their property until Police, EMS or FIRE response is available. Our patrol officers are experienced security professionals who will work closely with the police to ensure ongoing client safety and peace of mind. Private patrols are an affordable and effective means of establishing and ensuring a safer community, commercial center or government facility.
The key to our success with patrol:
- CSA patrol officers patrol a specific area for our client on private property. Our patrol activities are concentrated on proactive measures rather than reactive. The sight of a patrol vehicle act as a great deterrent to criminal activity.
- We do not always patrol in the same pattern. CSA patrol management creates alternating times and patrol patterns every night for patrol to be most sporadic and present an unknown time frame of security presence.
- CSA patrol officers obey all traffic and state laws. If they observe something suspicious, the patrol officer will address the activity or report it using the appropriate methods. When driving at night, our patrol officers use spot lights and flashing overhead lights as needed for presence or to address an incident.
- Every CSA patrol officer is equipped with a laptop and 2-way radio to communicate with CSA dispatch. Dispatch receives a call from a client or resident/tenant, dispatch then forwards the information to a patrol officer and the patrol officer responds. Following every patrol visit or incident, CSA patrol officers complete a patrol report log using our online reporting system. Every CSA client receives an automatically emailed report of the security officers activities and findings during their shift.
Armed/ Unarmed Guard
Day or night, our security officers are on standby, ready to protect our clients and their assets. CSA maintains qualified security officers ready to work at any client location upon request. Our dedicated site guards are the first line of defense for protecting a client’s property and maintain a strong visual presence on the property, deterring any unwanted criminal activity.
Small businesses have to deal with the reality that thefts and other crimes can occur on business premises. Some businesses, such as convenience stores, banks and retail stores, may be more of a target for criminals and petty thieves than other types, but a wide variety of businesses choose to hire security guards. Guards can be used to prevent crime, maintain security, and assist customers and employees. Business owners should assess the benefits of hiring a security guard agency before making the decision to bring one on board.
Sense of Security
The presence of a security guard at a business can provide peace of mind and a sense of security to the business owner, employees and customers. Employees that work in high-risk areas are more productive and easier to retain when they don’t have to worry about personal safety. It also lets customers know that you are concerned about their safety and willing to take steps to insure it. This may be particularly important for businesses that deal in very high-end merchandise or are located in high-crime areas.
Prevention
Simply having a security guard present is a great deterrent to crime. Thieves will think twice about targeting a business that has uniformed protection. Professional guards are trained to look for suspicious activity on the spot. They can assess a situation and react to security breaches. A guard is a greater visual deterrent than just camera surveillance or a standard security system. It sends a message to potential criminals that you are serious about the security of your business.
Customer Service
Security guards can also be customer service ambassadors. A guard may man a front desk or act as a sentry to control access to an area. This can mean that there is a substantial amount of interaction with customers and clients. Guards may be able to help direct people to find products and get to the right location in a business. Guard can also be available as escorts for customers and employees to get to their cars after dark. Hiring personable and capable guards lets you communicate that your business is secure and customer-oriented.
Handling Crime
Security guards can receive varying levels of training when it comes to actively responding to a crime. Some may simply take down details and contact the police. Some may be able to detain suspects. It is up to the business to decide whether to have an armed or unarmed guard, and what procedures should be in place for handling a suspect should a crime occur. Hiring a trained and licensed guard from a reputable company can ensure that the guard behaves capably and sensibly when faced with criminal activity on business premises.
Special Events
California Security Agency can service any event you may have. Weddings, birthday parties, corporate events, firework displays, concerts, and many more. We can provide anywhere from 1 officer up to 10 officers to meet your needs. Our officers will provide a full range of services. From security and crowd control, bag checking, ID checking, parking control, to alcohol and area control. As a City and County Law Enforcement approved vendor, whatever the event is, CSA can meet your needs.
Monitoring
Not all security guards spend all their time on active patrol of a business property. A security professional may be employed to monitor video surveillance, check credentials, check for contraband, or restrict access to an area. A security guard may have specific goals, such as watching for shoplifters, keeping an eye on the grounds after hours, and opening or closing a business for the day. These monitoring duties take a lot of security responsibility off the shoulders of the business owner and employees, and allows them to focus on their jobs.
CSA utilizes an online security management system that provides our clients with real time security status at their location(s) and online & email reports daily.
Our security service focuses on attention to detail
so you can feel safe.
✓ Effortless procedure
✓ Flawlessly executed routines